Hope House
April 2024

An Award-Winning Website Redesign

Spreading the Message Community-Wide


Website Design Services


Web and Mobile

An Award-Winning Website Redesign


Hope House, a non-profit organization dedicated to serving survivors of domestic violence, embarked on a website redesign project to enhance their online presence, improve user experience, and better serve their community. Here we explore the process, challenges, and outcomes of the website redesign, with insights into the impact such projects can have on non-profit organizations.

The Challenge

The primary challenges identified with Hope House's existing website included difficulty in maintenance, outdated design, and poor user experience. The redesign aimed to modernize the look and feel, improve accessibility and navigation, and ensure the site was mobile-friendly, given the increasing trend of mobile device usage for web access​​.

Web accessibility is not just a technical requirement but a moral obligation, especially for non-profits serving vulnerable communities. Over 13% of the U.S. population has a visual impairment, making accessibility features crucial for inclusive user experience​​.

Our Strategy

The redesign process involved several key steps, starting with a comprehensive site and search engine optimization (SEO) audit to identify areas for improvement​​. This was followed by a strategy phase focusing on content organization, user journey mapping, and mobile optimization to address the growing segment of users accessing the site via mobile devices​​. 

User experience (UX) and design phases brought the strategic vision to life, with a focus on accessibility to ensure the site was usable by people with various disabilities. Implementation involved selecting the right development platform that balanced ease of maintenance with flexibility and customization options​​.

The Impact

By focusing on mobile optimization and accessibility, the organization aligned its online presence with current web standards and user expectations. Mobile-first indexing by search engines like Google underscores the importance of mobile-friendly design for improving visibility and reach​​. Furthermore, making the website more accessible broadened the potential audience, ensuring that individuals with disabilities could also benefit from the resources offered by Hope House.  The redesign was such a success, Hope House won a Gold in the website category at Nonprofit Connect’s annual Philly Awards presentation!


The Hope House website redesign demonstrates how non-profit organizations can leverage digital transformations to better serve their communities, improve engagement, and increase their impact. The project highlights the importance of mobile-friendliness, accessibility, and user-centered design in creating effective online platforms for non-profits.

By addressing these key areas, Hope House not only improved its online presence but also set a standard for non-profit websites aiming to be more inclusive, accessible, and user-friendly.


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See what our clients say.

Powerful Data Transformation

InnovaPrep, a sample prep solution provider for the life sciences industry, focuses on data driven decisions in managing and growing our business. As an organization, we decided to invest in PowerBI Pro as part of our MS 365 subscription and use the tool to drive actionable strategic decisions. NvisionKC was instrumental in helping us learn and understand the tool and helped us in implementing this powerful platform. Their training and consulting services positioned our organization and report-writers with the knowledge to quickly launch and utilize the tool. PowerBI has become instrumental in helping us understand how our organization is operating, and what areas of our business are doing well, and what areas we need improvement in. We highly recommend working with NvisionKC.

CIO, InnovaPrep

Truly exceeded our expectations

We were under a tight schedule with a legacy application in our environment, and the NvisionKC team stepped in with remarkable response and efficiency. Their deliverables were precisely what we needed, with exceptional quality and attention to detail. Their expertise truly exceeded our expectations. Highly impressed and satisfied with their outstanding work!

Dylan Gentry
Director of Information Technology, City of Leawood

An elegant solution

Engaging NvisionKC has been an exceptional experience for the Ottawa University IT department from initial development to project maintenance. Their expertise and dedication in developing the frontend process for our Technology Governance workflow has proven to be a simple and efficient tool that transformed a complex and bloated process workflow. NvisionKC’s professionalism, attention to detail and commitment to delivering a tailored solution that meets our specific needs have truly exceeded our expectations. Balancing operational, budgetary and regulatory guidelines is not a simple process. NvisionKC’s ability to manage those metrics and provide an elegant solution allows me to highly recommend NvisionKC for any Microsoft Power Platform based project.

Adam Caylor
CTO, Ottawa University

Outstanding transition and collaboration

Facing the retirement of our senior in-house developer, the critical task of choosing a top-tier partner for our mission-critical system maintenance was at hand. We required an efficient, dependable organization capable of consistently supporting our internal production code. My initial meetings with Grace Ann and her team left a lasting impression. In under nine months, they seamlessly assumed control of our production system, demonstrating exceptional leadership and expertise. I'm fully confident they will maintain their commitment to excellence, delivering exceptional results for years to come.

Joshua Tyler
CEO, Dorris Lumber and Mouldings

Tremendous success with an exceptional team

Our partnership with NvisionKC has been a tremendous success. We worked together to develop a safety App for reporting Near Misses and Incident Investigations. When we started this journey, we really didn’t know exactly what we wanted, but we had an idea. The team at NvisionKC took that idea and ran with it. What they didn’t know, they researched and found out. NvisionKC presented ideas and options to us that we hadn’t dreamed of and/or didn’t even know were possible. I highly recommend NvisionKC to anyone who is looking to partner with a team of professionals that have a great attitude, are easy to work with and strive hard to understand your vision and bring it to life.

Faron Morris
Safety Manager, Morris Packaging

Committed and extremely knowledgeable

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Wayne Hall
Information Technology Manager, D Thomas and Associates

Exceeded our expectations

NvisionKC built our agency a website that exceeded our expectations. Our old website was outdated, not user friendly, and no longer fit our needs. The team at NvisionKC performed a thorough analysis on our website and presented us with many options and suggestions for improvement. We were very pleased with the level of communication which allowed for the project to go smoothly. They are a team of talented individuals who get the job done.

Hope House
Marketing and Communications Manager, Hope House

Attentive, professional, and responsive

NvisionKC was a pleasure to work with – attentive, professional, and responsive. They exceeded our expectations and met our deliverables in a timely manner, while also being adaptive to project changes. We would highly recommend their services for business automation and application development.

Evergy Energy Partners

Very knowledgeable... and did a great job

Not only did NvisionKC tell us what we should know about our intranet design, but we also learned many things that we did not know. Grace and her team were very knowledgeable and always guided us with the proper advice at crucial stages of the project. They are easy to work with and did a great job integrating with our staff to understand our business needs.

Brian Dryfhout
Director of Communications at Ash Grove, A CRH Company

Highly recommend NvisionKC

NvisionKC has been a tremendous help in developing the tools we need to reach our vision. They have been very responsive to the needs of our customers and personable throughout our whole development process. They go above and beyond to ensure they understand our needs and that the tools they have developed make sense for our applications. I highly recommend them and we plan on using them again in the future.

Kent Kelly
Health and Safety Analyst at Ash Grove, A CRH Company

Dedicated to our ultimate success

NvisionKC has demonstrated that they are dedicated to the ultimate success of our law firm’s chatbot. Grace has made it clear that she and her team are not going to give up on this challenging task and have invested their own additional resources to make our vision theirs as well.

Suzanne E. Vazquez
Florida Bar Board Certified Immigration Specialist, VAZQUEZ & POUDAT, PLLC

Huge things are in store for NvisionKC

Grace and I first met at HCONN, Grace quickly became my right-hand person and was involved in every aspect of the business. She developed out our project management plans, our training plans, helped develop our approach of a changing SharePoint architecture, and anything else I needed. Although I was awarded Microsoft VP of the quarter after growing our business from 0 to over $3 Million in revenue in the first two years the award really should have been hers.

David Alexander
CEO, Social Managed

Look forward to working with NvisionKC again!

We brought aboard NvisionKC to enhance our view to the outside world regarding who we are. They were in tuned to all aspects of our business, business needs, and approach. They were phenomenal to work with, easy to adjust to our busy schedules, and insightful as to the correct direction regarding our needs. We are forever grateful, and we look forward to working with NvisionKC again!

Arnold E. Crutchfield
President, World Management Inc.

The most talented architect

My experience with Jason was phenomenal. He completed his project on time. His coding was the cleanest. Most importantly for me, his clients loved him! Jason took it upon himself to rework our workflows, software, and processes and then gain the team's commitment to these process improvement areas.

David Alexander
CEO, Social Managed

True experts in automation

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Andy Won
Executive Director of Administration, IHOPU